Contact Us

Who are we?

Batch Docx Converter is brought to you by Essex Software, LLC, located in the suburbs of New York City. We are a small development group created with the vision to develop productivity tools that will save our users hours and hours of tedious, repetitive work, particularly when working with digital documents. We believe good software should be simple and easy to use.

If you are in need of a custom script, or have a unique problem requiring automation that will save you valuable time in your workplace, please talk to us.

Hey, we want to hear from you!

Contact us! We'll actually answer our phone. Don't have time to call? Email us. If you have questions, suggestions or if you experience any problems, we are here to help.

For support, general inquiries, and business contacts:

contact Batch Docx Converter

Essex Software, LLC
623 Eagle Rock Avenue, Suite 194
West Orange, NJ 07052

Some customers have anti-spam/firewall software that may block normal emails. If you purchased our products and haven't received your email confirmation, please contact us providing an alternate email where we may contact you.

Some tips for getting quick product support

When you send us email, please provide as much relevant information as possible. During the week, we can get back to you fairly quickly. Please provide:

  • The name of the software you are having issues with.
  • The version of the software you are using.
  • The operating system you are running.
  • If possible, include a screenshot of where the problem is occurring.